If you’re contemplating making the investment in Agile processes, training, tools, and coaching, it’s likely you have some goals in mind. For some, the priority is faster implementation, for others it’s increased efficiency. Still others hope to be more competitive or spark more creative collaboration. In most cases, making customers happy by raising the quality of a project, product, or service is a key goal.
It’s also natural, though, to worry about return on investment. How will you measure whether the switch to Scrum is bringing about the desired results? The answer, say executives who’ve navigated this transition, is simpler than you might imagine. "How did you measure the success of your last project? Whatever you’ve done in the past, that’s what you’ll do now," says Jim Starrett, a Certified Scrum Professional® and vice president of Bottomline Technologies. "What people worry about is whether they have to learn new measurement techniques, and the answer is no."